The OnEx Market service, website and/or software application (collectively, the “Service”) enables you to transfer funds between your mobile money wallet and your bank account, as well as to the wallet/account of another user. It also enables you, through your supported mobile money wallet, account or debit/credit card, to pay for products and services offered by third parties (“Products”). The Service is operated by OnEx MultiTrade Market LTD (“OnEx Market”), subject to these Terms of Service (“Terms”).
This is a contract. These Terms constitute a contract between you and OnEx Market. If you do not accept these Terms, please do not use the Service. By using any part of the Service, you accept these Terms. If you are under eighteen (18) years of age, you must not use the Service.
These Terms may be updated from time to time. You will be notified of any significant changes either by email or via in-app notifications. Your continued use of the Service after such changes implies your acceptance of the updated Terms.
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must not use the Service for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations applicable to your use of the Service.
OnEx Market is committed to providing a secure platform for all users. We have implemented robust anti-fraud mechanisms, including encryption, transaction monitoring, and multi-factor authentication (MFA) to detect and prevent fraudulent activity. Our system continuously scans for suspicious transactions, and any attempt to exploit vulnerabilities will result in immediate action, including account suspension or termination.
We encourage users to report any suspicious activity immediately to our support team. By working together, we can ensure a secure environment for everyone.
OnEx Market reserves the right to suspend, restrict, or permanently ban your account without prior notice if any suspicious activity, attempted fraud, or breach of these Terms is detected. Fraudulent activities, including but not limited to unauthorized transactions, identity theft, and attempts to manipulate the Service, will lead to immediate account restriction. Our system monitors activity to protect all users from potential threats. If your account is flagged for such behavior, access may be limited while an investigation is conducted.
If fraud is confirmed, we reserve the right to permanently restrict your account, and further legal actions may be taken. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
OnEx Market supports transactions in multiple currencies to serve users in different regions. Whether you are transferring funds, paying for services, or making purchases, you can choose from the supported currencies. We ensure real-time exchange rates are applied to all currency conversions, and you will be notified of the applicable rates before completing any transaction.
Our multi-currency feature provides flexibility and convenience to users globally, allowing them to transact in their preferred currency without the need for manual conversions.
OnEx Market offers API access to developers and businesses who wish to integrate our payment services into their own platforms. Our API enables you to automate payment processing, transfer funds, and access transaction data seamlessly. The API is designed to be flexible, secure, and easy to integrate into your existing systems.
For developers, we provide comprehensive documentation and support to help you get started. With OnEx Market’s API, you can easily manage transactions, handle multiple currencies, and enhance your platform’s functionality while maintaining the highest security standards.
To provide you with secure and compliant financial services, OnEx Market collects the following personal information:
All data collected is encrypted and stored securely. We take your privacy seriously and do not share your personal information with third parties under any circumstances, unless required by law or authorized by you.
When using OnEx Market to conduct transactions, you acknowledge that fees may be applied based on the nature of the service used. These fees are clearly disclosed during the transaction process. By proceeding with a transaction, you agree to the stated fee and authorize OnEx Market to deduct it accordingly.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to the collection and use of information in accordance with the Privacy Policy.
The Service and its original content, features and functionality are and will remain the exclusive property of OnEx MultiTrade Market LTD. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Our Service may contain links to third-party websites or services that are not owned or controlled by OnEx Market. We do not assume responsibility for the content, privacy policies, or practices of any third-party websites or services.
In no event shall OnEx Market, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or use of the Service.
These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which OnEx MultiTrade Market LTD is established, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us at: support@OnExMarket.com